About this policy
This privacy policy explains how Skyo Sphere FZ L.L.C, trading as Skyo Global (we, us, our), collects, uses and protects personal information when you visit skyoglobal.com or contact us. We are based in Bur Dubai, United Arab Emirates. We handle personal information in line with the data protection laws that apply to us in the UAE.
Information we collect
Information you give us. When you use our contact form, email us, call us or message us on WhatsApp, we collect the details you share, such as your name, company, email address, phone number, website, the service you are interested in, your budget range and your message.
Information collected automatically. When you browse the website, we and our analytics provider collect technical and usage data, such as your IP address, browser and device type, the pages you view, how long you stay, the website you came from, and the approximate area you visit from. We do not collect payment card details on this website.
How we use your information
- To reply to your enquiry and discuss possible work with you;
- To prepare proposals, quotes and agreements, and to deliver services you ask for;
- To understand how the website is used so we can improve its content, speed and design;
- To measure whether our own marketing works;
- To keep the website secure and prevent spam or misuse;
- To meet legal and accounting obligations.
We do not sell your personal information. We only send you marketing emails if you have asked for them or have agreed to receive them, and you can opt out at any time.
Analytics and cookies
We use Google Analytics to understand website use. It places cookies or similar identifiers in your browser and reports information such as pages viewed, traffic sources and general location. We also record simple actions, such as when a contact form is sent or when someone clicks a phone, email or WhatsApp link. This helps us see which pages bring enquiries.
You can control cookies in your browser settings, and you can block Google Analytics with the Google Analytics Opt-out Browser Add-on. Blocking cookies does not stop you using the website, although some features may behave differently. The website does not use cookies to show you personalised advertising.
Services we use
To run the website and answer your enquiries we use trusted providers. They process information on our behalf or under their own terms:
- Google, for website analytics, Google Maps on the contact page, and Google Workspace email;
- WhatsApp, if you choose to message us there;
- Gravatar, which supplies profile pictures for article authors;
- Our website hosting provider, which stores the website and its data.
These providers may be located outside the UAE, so your information may be processed in other countries. We choose providers that protect information appropriately.
Sharing your information
We share personal information only when needed: with the providers above, with professional advisers, with authorities when the law requires, or with a business partner, free zone or government body when you ask us to act for you, for example during business setup. We do not share it for other companies to market to you.
How long we keep it
We keep enquiry details for as long as needed to respond to you and to follow up on possible work. If you become a client, we keep records for the period needed to deliver the service and to meet legal and accounting requirements. When information is no longer needed, we delete or anonymise it.
Keeping your information safe
We use reasonable technical and organisational measures to protect personal information, including secure connections (HTTPS), access controls and regular updates. No online system is completely secure, so please avoid sending sensitive information, such as passwords or bank details, by contact form or email.
Your rights
You can ask us to:
- tell you what personal information we hold about you;
- correct information that is wrong or out of date;
- delete your information, where we have no need or duty to keep it;
- stop using your information for marketing, or limit how we use it;
- withdraw consent you have given us, at any time.
To make a request, email us at hello@skyoglobal.com. We may ask you to confirm your identity first, and we will reply within a reasonable time.
Children
This website is for businesses and adults. We do not knowingly collect personal information from children. If you believe a child has sent us information, please contact us and we will delete it.
Links to other websites
The website may link to other websites, such as our social media pages. We are not responsible for their privacy practices, so please read their policies.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date shown below. If a change is significant, we will make that clear on the website.
Contact us
If you have questions about this policy or how we handle your information, contact us at hello@skyoglobal.com, or write to Skyo Sphere FZ L.L.C, 3F-21 315, 3rd Floor, Bank Street Building, Near Burjuman Mall, Bur Dubai, Dubai, PO Box 45195. You can also read our Terms & Conditions.
Last updated: 2 October 2026.